Planned Upgrade of MT4 & MT5

Planned Upgrade of MT4 & MT5

2024-07-17 | Trading Service

We would like to inform you that we’re enhancing our MT4 and MT5 systems to provide you with an even better trading experience. These upgrades are scheduled for July 20, 2024 and July 27, 2024, from 13:00 to 14:00 (GMT +8). 

During these times, you might experience some login issues with the Doo Prime MT4 and MT5 client terminal. If you do, simply switch regions in the “Data Center” (located in the bottom right corner of your client terminal) to log in. 

Please note that these upgrades will only affect the MT4 and MT5 systems. All other systems will remain fully operational and unaffected. 

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services. 

If you have any questions or need help regarding this matter, please contact our dedicated Support team.   

System MaintenanceIconBrandElement

article-thumbnail

2026-06-26 | Service Updates

System Notice: Temporary MT5 & CRM Connection Issue

We are fixing a temporary CRM and MT5 connection issue. Review the affected services and our resolution progress.

article-thumbnail

2026-06-25 | Service Updates

Maintenance Notice for All Trading Servers (MT4 & MT5)

D Prime will undergo scheduled maintenance across all MT4 & MT5 trading servers on June 27, 2026. View the full schedule here.

article-thumbnail

2026-06-18 | Service Updates

MT4 Live 10 & 11 Update: Order Compression

MT4 Live 10 & 11 will undergo scheduled maintenance for order compression on June 20-21, 2026. View the full schedule here.

System MaintenanceIconBrandElement

MT4 Live 10 & 11 Update: Order Compression

2026-06-18 | Service Updates