Doo Prime System Upgrade Notice

2021-03-10

Dear Valued Customer:

 

Greetings from Doo Prime!

 

In order to provide global investors with the best trading experience, Doo Prime has been unremittingly and constantly improving the quality of our products and services. To this end, Doo Prime will upgrade our system from 10:00 to 18:00 on March 13, 2021, Beijing time. The specific adjustments are as follows:

 

1. The total amount of handling fees, inventory fees, profit and loss of all orders history (including all transaction orders, pending orders, deposit and withdrawal orders) before 00:00:00 on January 01, 2020, platform time will be combined into one deposit and withdrawal order. You may find this order in the order history of your trading account;

 

2. All orders history (including all trading orders, pending orders, deposit and withdrawal orders) before 00:00:00 on January 01, 2020 platform time will be deleted.

 

During this period, the MT4 client account will not be accessible; the account opening application and deposit and withdrawal in your CRM account will operate as usual, but the Order List in the CRM account Trade Statistics will not display the deposit and withdrawal orders operated during the upgrade. We apologise for the inconvenience caused. Once the system is upgraded, all functions will resume to normal. Thank you again for your understanding!

 

If you need any further clarification, please do not hesitate to contact us. Thanks for your trust and support!

 

Best regards

Service UpdatesIconBrandElement

article-thumbnail

2026-03-04 | Product Updates

Platinum & Palladium Are Now Live on D Prime 

Platinum (XPTUSD) and Palladium (XPDUSD) are now available on D Prime from March 5, 2026. Explore new opportunities in Special Metals. 

article-thumbnail

2026-02-26 | Product Updates

 Margin Adjustment for US Stock CFDs – Feb 27, 2026 Cycle

D Prime will update margin requirements for US stock CFDs to 20% on Feb 27, 2026, ahead of earnings season. Check affected stocks and key details.

article-thumbnail

2026-02-12 | Product Updates

Margin Adjustment for US Stock CFDs – Feb 13, 2026 Cycle

We would like to inform you of an upcoming adjustment to the margin requirements for several US stock CFDs in light of the approaching earnings season.